We go above and beyond in leveraging Coveo's technology to drive innovation, solve complex challenges, and deliver exceptional digital experiences.
Srikanth Kondapally
Senior Director
Coveo consulting & implementation services
XCentium helps organizations implement, integrate, and optimize Coveo for AI-powered search, product discovery, recommendations, and customer service experiences.
Our Coveo work connects enterprise content and commerce data with search interfaces, relevance models, analytics and integrations across platforms such as Sitecore and other digital ecosystems.
Coveo platform capabilities
Coveo brings search, recommendation and generative answering together on a unified retrieval platform. Its capabilities can support website search, commerce product discovery, customer service and other experiences that depend on secure, relevant enterprise information.
AI-powered search & content discovery
Connect users with relevant content across websites and digital experiences using search, ranking, dynamic facets, and machine learning.
Commerce product discovery
Use search, product listings, recommendations, and merchandising to help B2B and B2C buyers find relevant products more efficiently.
Generative answering & conversational experiences
Ground answers in indexed enterprise content and support conversational search or product discovery without separating users from the search experience.
Recommendations & personalization
Use behavioral signals and machine learning to tailor content and product recommendations to each visitor's context.
Analytics & enterprise integrations
Measure search behavior and content gaps while connecting Coveo with CMS, commerce, service, and other enterprise platforms.
How XCentium helps with Coveo
Our Coveo work starts with the information people need to find and the systems that contain it. We design the search architecture, indexing strategy, and front-end experience around those discovery journeys.
Search strategy & architecture
Define the search use cases, sources, relevance requirements and integration model for website, commerce or service experiences.
Coveo implementation
Configure Coveo organizations, sources, indexes, query pipelines, and search interfaces around the content and data involved.
Content & commerce indexing
Ingest and structure product, content and enterprise information so users can retrieve the right information at the right time.
Relevance, recommendations & experience design
Tune search and recommendation behavior and build interfaces that make discovery intuitive across different user journeys.
Analytics, integrations & ongoing optimization
Connect Coveo with platforms such as Sitecore and commerce systems, then use analytics and behavioral signals to refine performance over time.
Business outcomes
Our Coveo engagements are designed to make important content and products easier to find while giving teams better visibility into how people search and where discovery breaks down.
More relevant search experiences
Improve how users reach useful content and products by combining enterprise data with AI-powered relevance.
Better product discovery
Help buyers navigate large catalogs and reach appropriate products with search, filtering and recommendations.
Faster access to answers
Use search and grounded generative experiences to help customers and employees reach information with fewer steps.
Deeper discovery insights
Use analytics to understand search behavior, content gaps, and opportunities to improve the experience.
Connected enterprise search
Bring information from multiple systems into a unified discovery experience without forcing users to know where the content lives.
Case Study
Regal Rexnord
We partnered with Regal Rexnord to replace basic eCommerce search with Coveo and improve product discovery across a large, complex catalog.
750,000+ products supported
Coveo search was implemented to help customers navigate a catalog containing more than 750,000 products.
550 million pricing records
The solution supported high-volume pricing data alongside commerce content and product information.
Tailored product discovery
Coveo helped deliver more relevant product results while giving the team greater flexibility through a headless implementation.
Search analytics
Coveo analytics provided insight into user behavior, search patterns, and content performance for continued optimization.
Related assessments & offers
Commerce experience assessment
Identify opportunities to improve conversion, operational efficiency, and scalability across your commerce ecosystem.
DXP fit & implementation assessment
Evaluate platform fit, architecture, and implementation requirements to support long-term digital experience goals.
Frequently asked questions
XCentium combines Coveo implementation experience with digital experience and commerce expertise, including large-scale product discovery work for Regal Rexnord.
Coveo is an AI-powered search and retrieval platform for website search, commerce product discovery, customer service, recommendations, and generative answering.
XCentium provides Coveo strategy, architecture, implementation, content and commerce indexing, relevance tuning, front-end development, integrations, analytics, and ongoing optimization.
Yes. Coveo for Commerce supports B2B and B2C product discovery through search, product listings and recommendations. XCentium has implemented Coveo for large commerce catalogs, including Regal Rexnord.
Coveo supports integrations with many content management, commerce, customer service, and enterprise systems. Integration options depend on your platforms and requirements. XCentium can assess your environment and recommend the right approach.
Generative answering uses large language models to produce answers grounded in enterprise content indexed by Coveo, allowing users to receive concise responses to complex questions while preserving source relevance and security.
Yes. XCentium can review sources, indexing, relevance, query pipelines, interfaces, analytics and integrations to identify opportunities to improve an existing search experience.
Talk to a Coveo expert
Whether you are implementing Coveo for search, commerce, or customer service, or looking to improve an existing deployment, XCentium can help define the right architecture and discovery experience.
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